Ameriprise Job Notification 2022 Hiring Freshers for Technology Process Trainee. Freshers are eligible to apply for the job role. Below are the Bentley Job description, Eligibility, and details.
Company Name: Ameriprise
Job Role: Technology Process Trainee
Location: Gurgaon
Experience: Freshers
Education: B.E/B.Tech/BCA/B.Sc/MCA/M.Sc/M.E/M.Tech
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Job Description
- Perform resolution for NICE Call Recording and Nexidia Analytics Incidents following Ameriprise Service Management processes.
- Expert level troubleshooting and analysis for all In-Scope Technology.
- Analysis and resolution of chronic or undetermined issues.
- Deep dive analysis of Problems and Incidents.
- Expert Analysis of device, server network performance logs to triage Incidents/Outages as they occur.
Change Management
- Must be able to Implement technology changes, including after hours, to configure, upgrading and maintain supported technologies
- Document detailed change implantation plans / procedures and be able to represent said plans during change management reviews
- Work with ITIL and Change Management processes and comply with all security policies Configuration Management.
- Review and update detailed technical and Architectural Standards.
- Specialist in the field or technology supported.
Eligibility
- Degree in Computer Science, Engineering related field; or equivalent work experience.
- Preferred certification(s): NICE certified, NICE NTR , NICE Engage/Verint , Analytical tool- Nexidia .
- Effective written and verbal communication skills and ability to articulate technical information across multiple organizational levels.
- Demonstrate strong analytical, problem solving and debugging skills.
- Should be flexible with the shifts depending upon the business requirement.
- Engineer is expected to possess years of experience and detailed working knowledge configuring, supporting, upgrading the following technologies: NICE Engage 6.12, Nexidia 12.1, NTR UCCE – Unified Contact Center Enterprise 11.6 – 12.5 • SQL 2008 R2, 2016,
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Ameriprise Job Notification 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
To Apply Click Here
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