Company Name: Capgemini Exceller
Job Role: Software Engineer (Analyst, Analyst, Senior Analyst)
Location: PAN India
Experience: Freshers
Education: BE / B.Tech / ME / M.Tech (All specialisations)
Batch: Not Mentioned
Last Date: ASAP
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Capgemini Exceller Recruitment
Job Description
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Eligibility
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
Also Apply
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How To Apply for Capgemini Exceller Recruitment?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Capgemini Exceller Recruitment
