Capgemini Recruitment Hiring Any Graduates Freshers for Associate Software Engineer. Exciting Job opportunity for freshers looking to start their career as a Customer Support Role. Capgemini is seeking freshers with strong best-in-class customer service/problem resolution and technical troubleshooting to customer queries to join their team in Noida Location.
As a reputable French multinational information technology, consulting and digital transformation Company, it offers competitive perks and employment benefits. So, below here are the Capgemini Job description, Eligibility, and details.
Company Name: Capgemini
Job Role: Contact Support Group
Location: Noida
Experience: Freshers
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Capgemini Recruitment Hiring Graduates
Job Description
Software Engineering Expertise
- Apply scientific and analytical methods to identify, assess, and resolve complex software engineering challenges.
- Develop, implement, and maintain best practices in software engineering across research, design, development, and maintenance phases.
- Demonstrate originality, sound judgment, and leadership in overseeing both technical and administrative aspects of engineering projects.
- Collaborate effectively with peers, cross-functional teams, and stakeholders to ensure high-quality deliverables and cohesive teamwork.
Service Delivery
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Uphold service excellence by ensuring that customer needs are met promptly, accurately, and consistently in every interaction.
Customer Management
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Manage customer interactions effectively—from initial greeting through issue resolution and call closure—ensuring a positive and professional experience.
CHIP – AI Support Assistant
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Utilize “CHIP,” our intelligent AI bot, to streamline customer query responses, enhance resolution efficiency, and improve the overall customer experience.
Email Service Management
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Handle service emails with precision and efficiency, minimizing back-and-forth exchanges and ensuring swift resolution between the Service Desk and the customer.
Skills
- Excellent Communication Skills: Must possess strong verbal and written communication abilities with fluency in English.
- Interpersonal Skills: Should demonstrate effective interpersonal skills, professionalism, and the ability to perform under pressure.
- Technical Proficiency: Basic computer literacy and familiarity with standard office and support tools are required.
- Work Flexibility: Must be willing to work in a 24/7 operational environment, including night shifts.
- Mobility: Candidates should be open to relocation based on business requirements and project needs.
Eligibility
- Candidates must have completed any 3-year diploma / graduation in 2025
- The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.
- Is the entry level in Software Engineering with a foundational understanding on programming concepts, software design and software development principles.
- Consistently works to direction with reducing supervision, producing accurate and reliable results.
- They are expected to be eager to learn and know when to ask questions and check for understanding
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How To Apply for Capgemini Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Capgemini Recruitment Hiring Graduates
Selection and Interview Process at Capgemini
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Application Submission – Candidates submit their applications with updated resumes and relevant details.
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Initial Screening – Applications are reviewed to assess eligibility, qualifications, and alignment with the role requirements.
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Technical Assessment – Shortlisted candidates complete a technical evaluation to demonstrate problem-solving and domain expertise.
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Interviews – Qualified candidates participate in interviews with the recruiter and technical team to assess skills, experience, and cultural fit.
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Final Interview – Selected candidates meet with management for the final round of evaluation and decision-making.
Tips for Customer Support Interview Questions
- “Why do you want to work in customer support?” Emphasize that you enjoy solving problems, making customers happy, and contributing to a positive brand experience.
- “What does excellent customer service mean to you?” Highlight empathy, efficiency, clear communication, and ownership of issues until resolved.
- “Are you comfortable working night shifts or 24/7 rotations?” Be honest. If you’re flexible, emphasize your adaptability and commitment to supporting customers at all times.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
About Capgemini Company Questions
- What is the organization’s overall vision?
- How is Capgemini business structured?
- Are there opportunities to transition between roles within the organization?
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