ClinicMind Work From Home Hiring Freshers for Client Support Specialist. ClinicMind is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the ClinicMind Job description, Eligibility, and details.
Company Name: ClinicMind
Job Role: Client Support Specialist
Location: Work From Home
Experience: Freshers
Education: Any Graduate
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Job Description
- Guide ClinicMind clients in maximizing the system’s utility.
- Troubleshoot issues encountered by users.
- Work closely with our software support and account management teams to resolve client issues effectively.
- Engage with clients through various channels, including phone, email, live chat, Facebook, and an internal tasking system.
- Identify practices at risk of attrition and escalate to the appropriate resource.
- Ensure accurate documentation of all client interactions.
- Perform other duties as assigned by management, adhering to the dynamic needs of the department.
- Address basic medical billing questions after completing mandatory on-the-job training.
Eligibility
- Proven experience in customer support or a similar role.
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication abilities.
- Ability to work effectively in a team and independently.
- Proficiency in using various communication platforms including live chat and social media.
- Commitment to providing high-quality support to enhance client satisfaction.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for ClinicMind Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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