Cognizant, Wipro, Infosys Job Vacancies. Top tech companies are Hiring Freshers Across India. Candidates with any graduation degree are eligible to apply for the job role. Below are the Job description of each companies.
Cognizant Job News
- B.E/B.Tech/M.Tech/MCA/MS Software Engineering (Five year integrated course)
- 2022 batch (CSE, ECE, EEE, IT, Electronics & Telecommunication Engineering, Information Science Engineering, and allied branches only)
- Students with standing arrears or more than 2 years gap in education are not eligible
- The overall aggregate score of 60% or greater (all subjects will be taken into consideration)
- Students should possess a consistent academic record with 60% or greater in X, XII, Diploma, UG & PG (all subjects will be taken into consideration)
Wipro System Engineer
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Infosys Process Executive
- Handling calls
- Dealing with clients for trouble shooting their queries
- Meeting upon daily targets
- Managing calls for various clients – Domestic / International
- Customer Service->Voice