Dell Hiring Freshers for Technical Support | 0-4 Years | Any Graduate

Dell Hiring Freshers for Technical Support | 0-4 Years | Any Graduate.

Dell Hiring Dell Jobs

Company Name: Dell

Job Role: Technician Technical Support

Location: Bangalore

Experience: 0-4 Years

Education: Graduate

Apply by: Immediate

Candidates with Graduate freshers to 4 years of relevant work experience can apply for the job role. Good opportunity for the freshers to work as a Technician Technical Support at Dell.

Key Job details:

  • Provide first level Support on Dell supplied products and/or peripherals
  • Assign incidents in line with documented guidelines and procedures
  • Demonstrate good judgment in analyzing information to make routine decisions.
  • Handle inbound calls, emails, and web interfaces to support existing and new customers.
  • Cooperate and collaborate with colleagues, cross-functionally, to support the technical solution process.
  • Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating the customer database
  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
  • Be compliant and adhere to process design as per the management decision.

Eligibility and Skills:

  • Graduate Fresher to 4 years of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be residing within Transport Boundaries
  • First-rate customer focus, phone etiquette, and work ethic; Excellent communications skills

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Technician Technical Support at Dell

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