Ditto Hiring Any Graduates for Customer Service Quality Executive | Work From Home Job. Very Good Job opportunity for freshers looking to start their career as an Advisor Role. Ditto is looking for freshers or Experienced candidates to join their team working Remotely at Home. As a reputable insurance advisory Company Provides expert insurance guidance, ensures a seamless policy purchasing experience, and offers dedicated support throughout the claims process. it offers competitive perks, employment benefits, and work from home opportunities. So, below here are the Ditto Job description, Eligibility, and details.
Company Name: Ditto
Job Role: Customer Service Quality Executive
Location: Work From Home
Experience: Freshers
Education: Any Graduate
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Job Description
- You will be the face of Ditto interacting with our users directly.
- You will understand their requirements and recommend policies or features that are best suited for them.
- You will be hand-holding our users in their insurance buying journey.
- Also, if you are not from an insurance background, we have a rigorous two-month training program to get you up to speed.
Eligibility
- Excellent communication and interpersonal skills.
- Accuracy and attention to detail.
- Good command of English.
- Basic computer knowledge is necessary.
- Ability to communicate, present and influence effectively.
- Opportunity to lead new sales initiatives
- Comprehensive health insurance
- CTC: 4.5LPA (Fixed) + Incentives based on performance
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Ditto Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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Selection and Interview Process at Ditto
The interview process at Ditto typically comprises three rounds, starting with a Short Video Interview, technical assessment, proceeding to a HR interview for applicable roles.
1. Screen and interview: After you submit your application, a recruiter will review your qualifications. If you’re considered a good fit, you’ll be contacted to schedule a phone, video, or in-person interview, depending on the role and location. The recruiter will provide detailed instructions for the next steps.
2. Online Assessment / Aptitude Test: May include quantitative and analytical questions, reasoning and verbal assessments, as well as basic Excel and general customer support–related questions.
3. Technical / Behavioral Interview: Handling customer interactions in real time by navigating accounts, researching issues, reviewing policies, and providing timely and effective solutions.
4. HR / Final Round: This covers more behavioral, your strengths/weaknesses, salary expectations, availability, shift flexibility.
Tips for Support Interview Questions
To get ready for a Customer Service Executive interview, concentrate on mastering key Excellent English communication skills.
- What motivates you to join Ditto as a Customer Service Associate?
- What are your key strengths, and how will they help you succeed as a Virtual Customer Service Associate at Ditto?
- This role requires strong conflict resolution, negotiation, and de-escalation skills.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
- Why should we hire you?
- What are your short-term and long-term career goals?
- How do you handle stress or pressure at work?
- Describe a time when you worked in a team.
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