DXC Technology Hiring Freshers for Technical Support L1 | 0-3 Years EXP.
Company Name: DXC Technology
Job Role: Technical Support L1
Experience: 0-3 Years EXP
Education: Any Graduate
Apply by: Immediate
Candidates with any graduation or 0- 3 years of general experience can apply for the job role. Good opportunity for the freshers to work as a Technical Support L1 at DXC Technology.
Key Job details:
- Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current.
- Work is reviewed periodically by the Supervisor or Team Lead.
- Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
Eligibility and Preferred skills:
- Any Graduation with 10+2+3/4 preferably
- 0- 3 years of general experience, or equivalent combination of experience and college-level education
- Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
- Excellent fluency in language to be supported.
- Experience in a phone-based remote role, e- support, e-chat or similar.
- Understands internal processes and tools.
About DXC Technology
DXC Technology is an American multinational company. It provides IT services, solutions, and consulting. The company is headquartered in Tysons, Virginia, the United States.
Link to Apply for Technical Support L1 at DXC Technology
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