Finastra Hiring Freshers Associate Technical Engineer | Bachelor’s degree.
Company: Finastra
Job Role: Associate Technical Engineer Customer Support
Location: Trivandrum
Experience: 0-2 Years
Education: Bachelor’s degree
Apply by: Immediate
Candidates with a Bachelor’s degree in Business, Information Systems, Law, Finance can apply for the job role. Good opportunity for the freshers to work as an Associate Technical Engineer at Finastra.
Key Job details:
- Ensure client satisfaction by responding to requests for assistance. Investigate, troubleshoot, or escalate issues as required.
- Thoroughly document all interactions with clients in the case tracking system. Escalate complex and/or client sensitive issues.
- Assist in building and reviewing knowledge base and written how-to documents for internal and external distribution.
- Build and maintain knowledge on all FINASTRA (Formerly known as D+H) products and/or components. Seek to maximize support certifications
- Participate in the development and/or presentation of topics at user group meetings, client sites, and in-house training sessions as required.
- Maintain general knowledge of company procedures and policies.
- Perform additional duties or special assignments as required and more
Technical knowledge and skills:
- Strong technical knowledge in .Net (C#), SQL Server.
- Knowledge in JASON, XML, IIS, Centura, Crystal reports is an added advantage
- Good understanding of OOPS Concept
- Working knowledge of MS Office Applications & the Internet.
- Proficiency with Databases and Basic Scripting.
- Proficiency in debugging stored procedures and data analysis and more
Eligibility and skills:
- 0 – 2 years of relevant work experience including product support, technical support, and/or banking.
- Bachelor’s degree in Business, Information Systems, Law, Finance or related discipline or equivalent experience
- Effective time management skills
- Superior customer service skills. and more
About Finastra:
Finastra is a fintech company that provides software products in retail banking, investment management, capital markets, and more. It is the third-largest financial technology company.
Also Check:
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Link to Apply for Associate Technical Engineer at Finastra Check Details
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