Company Name: Flowserve
Job Role: Technical Support Associate
Location: Chennai
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Flowserve Recruitment Hiring Graduates
Job Description
- Manage, deliver, and support IT initiatives that identify, design, implement creative business and technology solutions for business operations.
- Establish relationships with business users and engage in day-to-day interactions with business management, sponsorship, key business application owners and act as their trusted IT adviser.
- Support key business applications from conception to grave i.e. be responsible for product management (need identification), implementation, training, ongoing health & support and finally transition to newer technologies or landscape.
- Makes efforts to understand & learn business and technical and functional skills needed to do the job.
- Adherence to Flowserve policies and procedures.
- Other duties as assigned.
Eligibility
- Experience as an IT Business Analyst, Systems Analyst, Programmer, or in a related occupation
- Experience supporting various IT systems. Understanding issue resolution processes and 3rd party resolution tools such as Unisys
- Participated in a full life-cycle application implementation experiences from requirements to production support
- Customer service attitude and must be adept at communicating with non-technical business personnel
- Excellent business engagement, organization, and communication skills
- Demonstrated ability to work in a matrix team structure
- BS or BA Degree in relevant field and / or 0-2 years relevant experience
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Flowserve Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Flowserve Recruitment Hiring Graduates
Selection and Interview Process at Flowserve
The interview process at Flowserve typically comprises three to four rounds, starting with a Phone screening or aptitude assessment, then technical round, proceeding to a HR interview for applicable roles.
1. Resume Shortlisting: In the resume shortlisting stage, recruiters quickly scan your CV to check for basic technical skills such as networking, operating systems, and troubleshooting, along with your communication abilities and any experience in support or customer-facing roles, since they typically spend only a few seconds reviewing each application, making clarity and relevance essential
2. HR Screening: If shortlisted, the next step is an initial HR or phone screening, which usually lasts around 10–20 minutes and focuses on understanding your background through questions like “Tell me about yourself” and “Why are you interested in this role or company?”, while also informally assessing your communication skills and overall fit.
3. Technical Round: In this round, you are typically asked questions on networking basics such as the difference between a router and a modem, concepts like IP address and DNS, and an understanding of the OSI model. In addition to theory, interviewers also focus on practical troubleshooting scenarios, for example asking how you would handle a situation where the internet is not working, to evaluate your logical thinking and step-by-step approach to resolving technical issues.
4. Behavioral / Scenario Round: In this stage, you can expect questions such as “Tell me about a time you handled a difficult customer” or “How do you prioritize multiple issues?” The goal is to assess your communication skills, problem-solving approach, and ability to manage customer interactions effectively, often based on practical scenarios you may encounter on the job.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Describe your ideal work environment.
- How do you handle criticism or feedback?
- What are your salary expectations?
- Why do you want to work here?
- What motivates you to perform well at work?
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