Genpact Job Hiring 2022 Freshers for Process Associate CS. Freshers Any Graduation Degree are eligible to apply for the job role. Genpact is conducting an off campus recruitment drive. Below are the Genpact Job description, Eligibility, and details.
Company Name: Genpact
Job Role: Process Associate CS
Education: Any Graduate
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- Handle multiple chats at the same time (3+ Active Chats simultaneously
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Maintain a deep understanding of client process and policies Upskill to enhance the knowledge time to time and offer support
- Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business.
- Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma)
- Freshers are eligible (Only Applicable for Domestic)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Genpact Job Hiring 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
To Apply Click Here
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