Genpact Off Campus Drive 2023 Hiring For Management Trainee IT

Genpact Off Campus Drive 2023 Hiring For Management Trainee IT. Genpact is organizing Off Campus Drive for candidates in Any batch. In order, candidates should have degree in Any Graduate Degree. If you are interested, apply as soon as possible.

Company Name: Genpact

Role: Management Trainee IT

Location: Noida

Experience: Freshers

Qualification: Any Graduate

Batch: Any Batch

Job Type: Full Time

Salary: Best in Industry

Genpact Off Campus Drive 2023

Job Description:

• Responsible for driving conference bridge(s)/chat and Managing communication for high priority incidents and any service disruption in infrastructure (P1/P2/P3) in 24*7 environment.
• End to end ownership of major incidents with potential or actual business, financial, regulatory, or reputational impact.
• Drives restoration of impacted service while meeting the required service levels.
• Check Service Now que regularly and take care of tickets assigned to team.
• Publish notifications as well as regular updates for Senior leadership consumption
• Driving the efficiency and effectiveness of the incident management process.
• Ensuring that all IT teams follow the incident management process for every incident.
• Acts as overall in charge during a shift managing both application and infrastructure operational teams. Makes decisions on behalf of the group to mitigate risks and ensure business continuity.
• Monitoring the effectiveness of incident management and making recommendations for improvement.

Whatsapp Group

Telegram Group

Eligibility

• Relevant years of experience as a Major/Critical Incident Manager.
• Should have advance knowledge of Network/Servers/Telephony/Cloud. Technical certification like MCP/CCNA/Advance diploma etc. is must.
• ITIL Trained, Tested and Certified. (ITIL Foundation Certified)
• Working Experience of Service Now (Ticketing tool)
• Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.
• Excellent knowledge, experience, and excellence within the specific area of Major Incident Management