Genpact Off Campus Drive 2023 Hiring For Management Trainee IT. Genpact is organizing Off Campus Drive for candidates in Any batch. In order, candidates should have degree in Any Graduate Degree. If you are interested, apply as soon as possible.
Company Name: Genpact
Role: Management Trainee IT
Qualification: Any Graduate
Batch: Any Batch
Job Type: Full Time
Salary: Best in Industry
Genpact Off Campus Drive 2023
- Responsible for driving conference bridge(s)/chat and Managing communication for high priority incidents and any service disruption in infrastructure (P1/P2/P3) in 24*7 environment.
- End to end ownership of major incidents with potential or actual business, financial, regulatory, or reputational impact.
- Drives restoration of impacted service while meeting the required service levels.
- Check Service Now que regularly and take care of tickets assigned to team.
- Publish notifications as well as regular updates for Senior leadership consumption
- Driving the efficiency and effectiveness of the incident management process.
- Ensuring that all IT teams follow the incident management process for every incident.
- Acts as overall in charge during a shift managing both application and infrastructure operational teams. Makes decisions on behalf of the group to mitigate risks and ensure business continuity.
- Monitoring the effectiveness of incident management and making recommendations for improvement.
- Relevant years of experience as a Major/Critical Incident Manager.
- Should have advance knowledge of Network/Servers/Telephony/Cloud. Technical certification like MCP/CCNA/Advance diploma etc. is must.
- ITIL Trained, Tested and Certified. (ITIL Foundation Certified)
- Working Experience of Service Now (Ticketing tool)
- Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.
- Excellent knowledge, experience, and excellence within the specific area of Major Incident Management
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How To Apply for Genpact Off Campus Drive 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
Apply For Genpact Off Campus Drive 2023