HCL is Hiring for Various Roles WFH Jobs Freshers and Experienced are eligible to apply for the job role. HCL is conducting an off campus recruitment drive. Below are the HCL Job description, Eligibility, and details.
Role 1: Support Associate
Job Details
- To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc.
- To interface with customers for ticket clarification or resolution
- To troubleshoot and resolve tickets raised by the clients.
- To update self on latest technologies and related areas
- Graduation (Others)
- 0-2.5 Years of work experience
- Job Location: Noida
Role 2: Senior management trainee
Job Details
- Participate in planning and forecasting exercise with onshore and business associates
- Create financial reports on costs and allocations and perform analysis on various cuts for presentation to management and business groups
- Identify and implement improvements in formats and templates used for reporting and analysis
- Ensure that all SLAs are met, measured and reported to the clients on agreed frequency
- Run the governance with clients and maintain action logs to record, track and close the issues
- Act as first escalation point of contact for all service delivery related matters
- Masters in Business Administration, MBA, MBA(PGDM)
- Freshers
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Role 3: Process Associate
Job Details
- Able to work independently and efficiently to meet defined SLA
- Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance
- Attendance or Login Hours or Unsechduled Leave
- Improving skill level through Self development or nominating training programs
- B.Com Freshers
- 0-2.5 Years of work experience
- Meeting Quality Scores and bringing Innovation and Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
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Apply for HCL
Role 1 Support Associate: Click Here
Role 2 Senior Management Trainee Click Here
Role 3 Process Associate Click Here
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