HCL Off Campus Recruitment Hiring 2022 Associate Engineer Product Support. HCL is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the HCL Job description, Eligibility, and details.
Company Name: HCL
Job Role: Associate Engineer Product Support
Location: Noida
Experience: Freshers
Education: B.Tech/BCA
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Job details
- Responsible for validating the information provided by Sales team in the CRM Tools
- Filling correct inofrmation on the ASR as per Telco’s requirements
- Sending the ASR to different LECs post verifying all pre-requirements
- Chasing LECs for real time status updates
- Calling LECs and driving completion on the pending orders
- Responsible to maintain LEC intervals & SLAs
- Complete rework activity and manage improvements in all exit criteria
- Sharing real time updates with Sales & LEC POCs using CRM Tools
- Maintaining and exceeding SLA’s
- Compliance on % Met CCD
- Compliance on % Met short interval
Eligibility
- B.Tech/BCA
- Freshers
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To clearly understand the Ticket raised in CRM and document the requirements
- To comply to agreed SLA or customer timelines and adhere to the high quality norms set to ensure zero-error
- Improving skill level through Self development or nominating training programs Skill reverification Tests
- DFP (Desktop for Publishers) tool Technical support with HTML, Java Script and CSS
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How To Apply HCL Off Campus Recruitment Hiring 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
