HCL Recruitment Drive for Associate | Order Management

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HCL Recruitment Drive for Associate | Delivery Domain.

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Company: HCL

Job Role: Associate-MPE

Location: Gurgaon

Education: Bachelor of Business Studies(BBS)

Experience: 1-3 Years

No of Positions: 21

Apply by: 21 April 2021


Candidates with a Bachelor of Business Studies(BBS) can apply for the job role. Good opportunity for the freshers to work as an Associate-MPE at HCL.


Key Job Details:

  • Order Management Agents are responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
  • Process the order in coordination with the stakeholders. Document clear order notes as per quality norms in SAPorCRM
  • End-to-end tracking of shipped order. Close order basis client confirmation
  • Understand the requirements from the order and validate the line items inline with the product configuration available in SAPorClient CRM. Identify gaps and rectify
  • Comply to agreed SLAor customer timelines and adhere to the high-quality norms set to ensure zero-error

Eligibility and Skills:

  • Bachelor of Business Studies(BBS)
  • 1-3 years work experience
  • Domain Competencies (BSERV )
  • Operations Management

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About the Company

HCL is an Indian multinational IT company that is headquartered in Noida, Uttar Pradesh. It provides Information technology and Business Outsourcing services and consulting.

In India, the HCL offices are located in Bangalore, Chennai, Pune, Gurgaon, Noida, Hyderabad, and Coimbatore. The company has a total workforce of over 1,47,123 and has a total revenue of $8.4 Billion.


Link to Apply for Associate at HCL Check Details


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