Hexaware Off Campus Drive 2023 Hiring Freshers for IMS & Graduate Engineer Trainee. Hexaware is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Hexaware Job description, Eligibility, and details.
Company Name: Hexaware
Job Role: IMS & Graduate Engineer Trainee
Location: Chennai, Mumbai, Pune,Noida
Experience: Freshers
Education: B.E/B.Tech/BCA/B.Sc/MCA
Salary: Not Mentioned
Last Date: ASAP
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Hexaware Off Campus Drive 2023
Graduate Engineer Trainee
Job Description
- As a member of our technology teams, you should be passionate around solving business problems through innovation and engineering practices.
- Gain deep knowledge in programming languages, program design and development procedures.
- Participate As directed in the complete software development life cycle from requirement gathering to deployment of the product design, develop and troubleshoot moderate to complex software applications
- Get associated in development, testing, support of existing/new software applications and solutions
- Undertake any other assignments for which may be allocated to you from time to time
- Cultivate strong working relationships with co-workers
Skills
- Good communication skills- Fluent in spoken & written English
- Team player & interpersonal relationship abilities
- High level of energy
- Right Attitude and the ability to thrive in a fast-paced environment
- Should be able to multi – task: ability to prioritize and manage project related activities
- Possess Openness, reliability, punctuality and flexibility at given tasks
Eligibility
- Graduation: BE/B.Tech/MCA; ME/MTech not eligible
- Passing year: 2023
- Streams: CSE/IT/ECE/EEE/ETC/EIE/ICE; Mechanical/ Civil allied branches not eligible
- Aggregate till last announced results: 60% or 6.0 CGPA throughout 10th, 12th and UG/PG
- No active Backlogs
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Trainee – Infrastructure Management Support (IMS)
Job Description
- Excellent verbal and written communication in English is must
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to
provide first call or contact resolution - Perform installation/troubleshooting/configuring of MS outlook Client,MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by
- Help Desk has addressed their needs in a timely and efficient manner
Eligibility
- BSc (CS/IT/Electronics) & BCA-2023 Pass out
- 60% or 6 CGPA and above throughout in 10th, 12th and Graduation No Live backlogs at the time of registration
- CTC & Stipend: 3LPA & 15k for 3 months stipend amount
- Service Agreement: 2yrs – 2 Lakhs
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Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
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