HP Intern: HP hiring candidates pursuing engineering or related graduation for Intern Tech Support in the Bangalore location. Following are the HP recruitment process and details.
Company Name: HP
Job Role: Tech Support
Location: Bangalore
Experience: Fresher
Education: B.E/B.Tech/M.E/M.Tech
HP Intern Details
Candidates Enrolled in University are eligible to apply for HP. Below are the HP Intern Job description, eligibility, and details.
Job Description
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Must have good typing skills
- High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills
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Eligibility Criteria and Skills
- Should be a 2022 pass out only and must be available for a 6-month full-time internship 5 days a week (Monday to Friday), 9 hours a day starting early 2022
- The internship needs to be a part of the college curriculum
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
HP Intern Salary
- Salary not mentioned
- As per company standard
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HP Interview process
- Aptitude Round
- Technical 1
- Technical 2
- HR Round
How to apply for HP Intern?
A registration link is provided below. It will direct you to the HP career portal. Fill up the details and further interview details will be shared online.
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