HP Recruitment Drive 2022 Hiring Freshers for Technical Support Representative. HP is conducting an off campus recruitment drive. Freshers and experienced candidates are eligible to apply for the job role. Below are the HP Job description, Eligibility, and details.
Company Name: HP
Job Role: Technical Support Representative – Voice
Location: Bangalore
Experience: 0-4 Years
Education: Any Graduate
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Job details
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or
service to fix the issue - Must possess the zeal to demonstrate Customer First culture in every interaction
Eligibility
- Must be a graduate , fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware
& Software issues - Must have good typing skills
- High level demonstration of Interpersonal & communication skills, with multiple internal and
external stakeholders - Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good
time management skills
Skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
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How To Apply for HP Recruitment Drive 2022 Hiring Freshers?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
