IBM Recruitment 2023 Hiring Any Graduates Freshers For Support. IBM is conducting an off campus recruitment drive. Below are the IBM Job description, Eligibility, and details.
Company Name: IBM
Job Role: Helpdesk Support
Location: Bangalore
Experience: Freshers (0-3 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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IBM Recruitment 2023
Job Description
- Provide first level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Walk customers through problem solving process
- Follow up with customers, provide feedback and see problems through to resolution
- Utilise excellent customer service skills and exceed customers expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
Eligibility
- Required – SAP S4 HANA – & SNOW helpdesk – operational skills
- Ariba SAP Admin roles and Responsibilities
- Strong Communication skills with Reporting skills
- Expertise in MS Excel – hands on Pivot Analysis, Formulas and Analytical skill
- Proven working experience in providing Help Desk support
- Proficiency in English
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
Also Apply
Accenture Hiring Any Graduates for Associate-Digital Marketing
SAP Hiring Technical Graduates for Developer Associate
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How To Apply for IBM Recruitment 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details IBM Recruitment 2023
