IBM Recruitment Drive for Technical Support Associate | Entry Level

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IBM Hiring Freshers for Technical Support Associate | 0-2 Years EXP.

IBM Jobs


Company Name: IBM

Job Role: Technical Support Associate

Location: Hyderabad

Experience: Entry Level (up to 2 Years)

Education: Bachelor’s Degree

Apply by: Immediate


Candidates with Bachelor’s Degree can apply for the job role. Good opportunity for the freshers to work as a Technical Support Associate at IBM.


Key Job details:

  • Ability to work well in a fast-paced environment
  • Awareness of basic networking concepts and technologies
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in shifts as needed
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
  • Ambitious individuals who can work under their own direction towards agreed targets/goals and with a creative approach to work
  • Intuitive individual with an ability to manage change and proven time management

Eligibility and Skills:

  • Minimum of up to 2 years of experience in IT Industry
  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible
  • Demonstrable ability to handle various tasks or projects with changing priorities.
  • Experience to utilize available time efficiently in order to achieve effective and efficient results
  • Ability to identify basic hardware parts and be aware of basic hardware concepts
  • Experience in user-level familiarity with at least one e-mail client – Outlook, Notes, etc.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Find opportunities and implement process improvements

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About IBM

IBM is the largest Multinational Corporation company. It is an American-based company. IBM mainly produces computer Hardware and software. The company has over 350,600 employees across the globe.


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