IBM Technical Support Recruitment Drive 2022 | Freshers | IBM Technical Support Jobs

IBM Technical Support: IBM hiring fresher for Technica Support Engineer in Pune location. Candidates with Bachelor’s Degree can apply for the IBM technical support job. IBM careers Pune for Freshers.

Company:	IBM
Job Role:	Technical Support Engineer
Location:	Pune
Experience:	0-6 Years
Education:	B.E/B.Tech/BCA
Salary:	Best in Industry
Apply by:	Immediate

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IBM Technical Support

Job Description:

Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
Install and maintain virtual servers, software, to replicate customer-reported issues, and install security patches and updates when necessary.
Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.
Develop training technical notes and troubleshooting procedures to help customer support personnel interact properly with the software.
Create and implement new processes to improve efficiency and customer satisfaction.
Help team members in the capacity of a senior engineer in problem-solving and guidance as required.

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IBM Technical Support Eligibility

Required Technical and Professional Expertise

0-6 years of progressive IT experience and customer service.
Good hands-on experience with Linux operating systems (Red Hat Preferred)
Ability to diagnose and troubleshoot complex technical issues
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Windows Admin

IBM Technical Support Salary:

Not mentioned (As per company standard)
IBM salary package for freshers will be good
IBM Pune will be working location

IBM Technical Support Interview process:

Online Aptitude test
Technical Round
HR Round

How to apply for IBM Technical Support?

Eligible and interested candidates apply for this IBM technical support role using the below provided following link. Fill up the details through the IBM career portal and further Interview dates and details will be shared via Mail.

Apply for IBM Technical Support: Apply Here