Incedo Recruitment Drive 2021 Technical Support Executive. Incedo hiring B.Tech and BCA candidates for Tech Support role in Gurgaon Location.
Company: Incedo Technology Solutions Ltd
Job Role: Technical Support Executive
Experience: 0-3+ Years
Apply By: Immediate
Candidates with 0 to 3+ years of experience in Business operations or B. Tech/ BCA freshers can apply for the technical support role at Incedo. Below are the Incedi Recruitment process, interview process, and job description.
Incedo Recruitment Drive 2021
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until theyÂve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers Skills
Eligiblity and Skills:
- 0 to 3+ years of experience in Business operations.
- B. Tech/ BCA freshers with excellent communication
- Excellent communication skills
- 24*7 operations & most of the times shift will be in EST hours
- Technical bent of mind to isolate a problem quickly
- Basic troubleshooting of desktop/laptop and gadgets
- Email configuration
How to apply for Incedo Recruitment Drive 2021?
- Interested and Eligible candidates can apply for the tech support role using the below registration link. Once after fill up the form all the interview process and dates will be shared via registered mail adress.
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