Lionbridge Technologies Hiring Freshers Junior Engineer.
Company Name: Lionbridge Technologies
Job Role: Junior Engineer
Location: Mumbai
Experience: Freshers
Education: MCA/B.E/BTech/BSC-IT
Apply by: Immediate
Candidates with MCA or B.E/B-Tech degree in Computers/IT or BSC-IT can apply for the job role. Good opportunity for the freshers to work as an Junior Engineer at Lionbridge Technologies.
Key Jobs details:
- Provide Level 2 support to external customers of Lionbridge product technology.
- Updates and creates online knowledgebase articles to reduce support requests.
- Provides or attends working sessions with clients to troubleshoot issues.
- Captures any bugs identified by Product users and escalates to Development.
- Captures any enhancement requests identified by Product users and escalates to Development.
- Work closely with Development and Product Management to make our software more intuitive and easier to support.
- Assists on problem resolution, and training on tools and products to other technical support personnel
- Work in a 24 / 7 shift model (This includes weekends and Holidays)
Skills:
- Excellent verbal and communication skills.
- Excellent analytical and trouble shooting skills.
- Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
- Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations and with upset or frustrated customers.
- Ability to diagnose, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.
- Knowledge of the translation process.
- Competency in at least one scripting language a bonus.
Eligibility:
- MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
- Excellent Communication skills.
- Willingness to work on L2 Technical Support profile and in 24×7 rotational shifts
Also Apply:
BD Freshers Recruitment Drive for Management Trainee
Dimagi Freshers Recruitment Drive for Engineer Trainee
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About Lionbridge:
Lionbridge is a technology company that provides translation and localization solutions and providing AI training data to leading global tech companies. The company is headquartered in Massachusetts, US.
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