MedPlus Freshers Recruitment Drive for Associate | Any Graduate | PAN India

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MedPlus Freshers Recruitment Drive for Associate | Any Graduate.

MedPlus off campus drive

Company Name: MedPlus

Job Role: Customer Care Associate(Call Center)

Location: Multiple Location

Experience: Freshers

Education: Any Graduate

Salary: 2.4 LPA

Apply by: Immediate

MedPlus Freshers Recruitment Drive details

Candidates with Any Fresh Graduation in any field can apply for the job role. Good opportunity for the freshers to work as a Customer Care Associate(Call Center) at MedPlus.

Key Job details

  • Answering the customer queries professionally by following the set standards & call ethics and providing all the required information & solutions for the problems that they are facing with purchased products or services.
  • Route the customer’s calls to the appropriate departments for further assistance and escalate the important calls where the customer’s query needs senior assistance.
  • Entering the call and customer information in the appropriate forms and databases & preparing the call logs by capturing all the important information about the attended call.
  • Customer calls are to be followed up with clerical jobs including updating records, checking issues status with various departments.
  • Must ensure customer satisfaction both for internal and external customers.
  • Marinating call reports and following up with the customers whenever required to assist them further with call center products and services.
  • Attend inbound & outbound calls to assist customers with specific queries and also help build customers’ interest in products and services that are offered by the organization.
  • Revising the process and keeping themselves up to date with any new changes in process and ensuring FTR.

Eligibility and Skills

  • Any Fresh Graduation in any Field.
  • Must be ready to work in shifts between 6:30 hrs to 23:30 hrs & rotational weekly Offs and possess good English communication skills.
  • Proficiency in any one additional regional language like Tamil, Kannada, Marathi, Bengali, Telugu & Odiya would be an added advantage.
  • Very Good communication skills are mandated in this role.

Guaranteed 5-40 LPA Full Stack Development Job: Apply Now

MedPlus Freshers Salary

  • CTC of Rs 2.4 Lakhs per annum.
  • In addition to the above CTC, at the end of 2 years, the employees will get a retention bonus of Rs 50,000.
  • At the end of each subsequent year (starting from the 3rd year onwards), employees will get a retention bonus of Rs 25,000 per annum.
  • There will be a service agreement of 2 years with the company.

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About MedPlus 

MedPlus is a Pharmacy Retail Stores company. It provides services in selling prescription and OTC medicines, vitamins, FMCG products, and more. The company is headquartered in Hyderabad.

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