Mphasis Freshers Recruitment Drive for Technical Support Associate | 0-2 Years EXP.
Company: Mphasis
Job Role: Technical Support Associate
Location: Bangalore
Experience: Freshers
Education: Any Graduate
Apply By: Immediate
Candidates with Any bachelor’s degree can apply for the job role. Good opportunity for the freshers to work as a Technical Support Associates at Mphasis.
Key Job details
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Active demonstration of Self-Time and Task Management.
- High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues ·
- Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required · A+, N+, MCSA, MCSE Technical certifications would be added advantage
Eligibility and Skills:
- Any bachelor degree (completed or completing within 6months) with relevant experience
- L1 – Technical Support – Voice
- Good command over English (Spoken/Written) & Hindi (Spoken)
- Basic computer hardware knowledge
- 24/7 Rotational shift and 2 WO any 2 days of the week.
Also Apply
About Mphasis
Mphasis is an information technology company. It provides IT services in applications outsourcing, digital technology, application development, and more. The company is headquartered in Bangalore. Apply for Trainee at Mphasis.
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