Nuance Hiring Freshers for Associate Engineer | 0-3 Years EXP.
Company: Nuance
Job Role: Associate SRC Engineer
Location: Pune
Experience: 0-3 Years
Education: B.E/B.Tech
Apply By: Immediate
Candidates with Bachelor’s degree in Computer Science, Engineering, and demonstrated IT work experience can apply for the job role. Good opportunity for the freshers to work as Associate SRC Engineer at Nuance.
Key Job details:
- Detail-oriented, excellent analytical skills, and a strong team player who works well with the immediate and extended team, and consistently puts the customer & team above oneself.
- Ability to work in and keep up with a fast-moving environment via effective prioritization and time management.
- Good understanding of SLA and KPIs with experience in productivity tools like Excel for data analysis & reporting.
- Experience working in virtualized enterprise networking environments.
- Self-motivated and proactive, with demonstrated creative and critical thinking capabilities.
- Demonstrated problem-solving ability, superior technical aptitude, proven ability to manage complex tasks, and very strong analytical skills.
- Ability to recognize patterns and dependency.
- Exposure to enterprise customer handling practices through ticketing, phone, emails etc.
- Efficient customer escalation & stakeholder handling, leading to successful long-term relationships.
Eligibility and skills
- Bachelor’s degree in Computer Science, Engineering, and demonstrated IT work experience with an emphasis towards customer service, operations support & incident response of hosted, high-throughput mission-critical systems.
- 0 to 3 years of experience as part of Global IT Operations, Network Operations Center, System Administration, Cloud Administration, Product Technical Support, and/or global incident management.
- Excellent written & verbal communication skill
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About Nuance
Nuance is a multinational computer software company. It provides products and services in, speech recognition, PDF, consulting, government contracts, and more. The company is headquartered in Massachusetts, United States.
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