Orange Business Services Hiring Freshers for System Software Engineer.
Company Name: Orange Business Services
Job Role: System Software Engineer
Location: Gurgaon
Experience: Freshers
Education: B.Tech/B.E/M.Tech/M.E
Apply by: Immediate
Key Job details:
- Contact to provide L2/L3 level support on the application for related projects
- Incident Management: Receives the issue tickets from customer to troubleshoot, find RCA and fix the issue/bug
- Change Management: Responsible to handle change requests related to application raised by customers
- Able to manage the releases of application as and when required
- Document the application functionality.
- Follow-up with release teams to get Implement done as per the agreed process and guidelines.
- Provide a Periodic update on change progress to achieve internal customer confidence.
- Ensure case completion as per defined SLA with the customer
- Initiates the escalation process when required to get the change done within SLA.
Technical Experience:
- Basic scripting knowledge like Perl, Python, Shell script.
- Knowledge of Relational databases MYSQL, Oracle, Postgres.
- Good to have knowledge of ticketing tool
- Experience with test-driven development.
- Familiarity with software development methodology and release processes.
- Knowledge of Relational databases MYSQL, Oracle, Postgres.
- Hands-on experience of Linux commands.
Eligibility and Skills:
- Engineering, Telecommunications or Computer Science, or any Professional degree or equivalent qualification.
- Good communication skills in both written and verbal
- Excellent active listening skills.
- Ability to work under pressure and deal with multiple tasks.
- Problem-solving and root cause identification skills.
- Experience in Change Management teams is a plus.
- Must have experience on working in a 24×7 environment.
- Must be a team player and able to work collaboratively with and through others.
About Orange Business Services:
Orange Business Services is a Telecom company that provides communications products and services for multinational corporations. The company is headquartered in Paris, France.
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Link to Apply for System Software Engineer at Orange Business Services
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