Poshmark Recruitment Hiring Graduates and Freshers for Email support. Good Job opportunity for freshers/ Experienced candidates looking to start their career in E-Commerce. Poshmark, Inc. is a social commerce marketplace for new and second-hand goods that was founded in 2011 and is headquartered in Redwood City, California. So, below here are the Poshmark Job description, Eligibility, and details.
Company Name: Poshmark
Job Role: Email Support
Location: Chennai
Experience: Freshers/ Experienced
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Poshmark Recruitment Hiring Graduates
Job Description
- Resolving the most complex and high-friction order-related issues for our community, including shipping issues, problems with high-value items, and other edge cases
- Balancing customer satisfaction as the primary consideration, with secondary considerations of process efficiencies and margins
- Evaluating lost package claims due to user mistakes, shipping carrier error, and/or insurance fraud
- Submitting shipping carrier package insurance forms and tracking respective incoming payments
- Evolving processes and internal policies to more quickly resolve transactions
- Working cross-functionally to identify, prevent and fight fraudulent behaviors
Eligibility
- Bachelor’s degree
- At least one year of customer service experience preferred
- Great attention to detail and highly organized
- Analytical and business-oriented mindset
- Passionate about community and customer service
- Strong work ethic
- Excellent verbal and written communication skills
- Endless patience and contagious positive energy
- Collaborative personality
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About Poshmark Company
Poshmark, Inc. is a social commerce marketplace for new and second-hand goods that was founded in 2011 and is headquartered in Redwood City, California. It was acquired by the South Korean company Naver Corporation in January 2023 and now operates as a subsidiary. The platform allows users to buy and sell a variety of items, primarily focusing on fashion, home goods, and electronics.
How To Apply for Poshmark Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
More Details Poshmark Recruitment Hiring Graduates
Selection and Interview Process at Poshmark
The interview process at Poshmark typically comprises three to four rounds, starting with a Aptitude, technical assessment, proceeding to a Managerial interview for applicable roles, and concluding with a final HR interview.
1. Application and Screening: You begin by applying online through platforms such as Glassdoor or Startup Jobs. Some candidates are then contacted for a phone or video screening with a recruiter, which typically lasts around 30 minutes.
2. Assessment/ E-mail Response Round: For the Community Associate (Email Support) role, one of the reported rounds includes responding to sample customer emails. Another frequently mentioned component is a short writing exercise, where strong written communication is essential.
3. In-Person Video Interview: Some candidates report a “round-robin” style in-person interview. One Indeed reviewer noted that the format involved meeting with 4–5 managers, each taking turns asking questions.
4. Behavioural/ Situational Questions: Expect customer-service scenario-based questions. Also, they may probe empathy, problem-solving, and how you communicate in writing/ explain things to customers. This aligns with the responsibilities of the role.
5. Offer/ Decision: The overall timeline from application to decision is often quite fast, with some reporting it takes less than two weeks.
Basic Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work here?
About Poshmark Company Questions
- What is the organization’s overall vision?
- How is Poshmark business structured?
- Are there opportunities to transition between roles within the organization?
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