Precisely Hiring Freshers for Associate Support Engineer | 0-1 Years EXP.
Job Role: Associate Support Engineer
Experience: 0-1 Years
Apply by: Immediate
Candidates with a bachelor’s and/or master’s degree in Computer Science, Systems Engineering, Management Information Systems, or a similar field can apply for the job role. Good opportunity for the freshers to work as an Associate Support Engineer at Precisely.
Key Job details:
- Provide world-class technical support over the phone, email, and remote desktop connections including, but not limited to meeting SLA requirements, updating stakeholders in a timely manner, and documenting and recording critical information.
- Address and resolve issues quickly and effectively to ensure customer satisfaction.
- Create comprehensive internal and external Knowledge Base documentation for use by both customers and team members.
- Work periodic weekend shifts for on-call support.
- Investigate, analyze, and solve complex problems occurring on a wide range of platforms, software systems, and databases.
- Debug and provide recommended solutions and tools to address product issues and enhancements.
Eligibility and Skills:
- A bachelor’s and/or master’s degree in Computer Science, Systems Engineering, Management Information Systems or a similar field, or the equivalent in work experience.
- Practical experience in the Microsoft server-side product stack and development environments, including Microsoft Windows Server, Microsoft SQL Server, and Microsoft Office.
- Understanding of database management systems including relational database design principles, tuning, SQL execution, and configuration.
- Ability to face the customer and support / consult them in resolving their concerns.
Join our Whatsapp Group for Instant Job Alerts:
Precisely is an Information technology company. It provides services in software, Data management, data quality, integration, and more. The company is headquartered in Precisely.
Apply for Precisely Associate Support Engineer
Apply before the link expires
Join Telegram Group to get daily job alerts: