Precisely Hiring Freshers for Associate Support Engineer | 0-1 Years EXP

Precisely Hiring Freshers for Associate Support Engineer | 0-1 Years EXP.

Precisely Associate Support Engineer


Company: Precisely

Job Role: Associate Support Engineer

Location: Gurgaon

Education: B.E/B.Tech/M.E/M.Tech

Experience: 0-1 Years

Apply by: Immediate


Candidates with a bachelor’s and/or master’s degree in Computer Science, Systems Engineering, Management Information Systems, or a similar field can apply for the job role. Good opportunity for the freshers to work as an Associate Support Engineer at Precisely.


Key Job details:

  • Provide world-class technical support over the phone, email, and remote desktop connections including, but not limited to meeting SLA requirements, updating stakeholders in a timely manner, and documenting and recording critical information.
  • Address and resolve issues quickly and effectively to ensure customer satisfaction.
  • Create comprehensive internal and external Knowledge Base documentation for use by both customers and team members.
  • Work periodic weekend shifts for on-call support.
  • Investigate, analyze, and solve complex problems occurring on a wide range of platforms, software systems, and databases.
  • Debug and provide recommended solutions and tools to address product issues and enhancements.

Eligibility and Skills:

  • A bachelor’s and/or master’s degree in Computer Science, Systems Engineering, Management Information Systems or a similar field, or the equivalent in work experience.
  • Practical experience in the Microsoft server-side product stack and development environments, including Microsoft Windows Server, Microsoft SQL Server, and Microsoft Office.
  • Understanding of database management systems including relational database design principles, tuning, SQL execution, and configuration.
  • Ability to face the customer and support / consult them in resolving their concerns.

Also Apply:

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About Precisely

Precisely is an Information technology company. It provides services in software, Data management, data quality, integration, and more. The company is headquartered in Precisely.

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