Sherweb Work From Home Hiring Freshers for Technician Quality Assurance. Sherweb is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Sherweb Job description, Eligibility, and details.
Company Name: Sherweb
Job Role: Technician Quality Assurance
Location: Work From Home
Experience: Freshers (0-2 Years)
Education: Any Graduate
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Job Description
- Monitor, review and evaluate call/case interactions;
- Analyse quality results of case interactions on multiple aspects, ranging from customer service approach to compliance requirements;
- Assist or host synchronization meetings to bring alignment within our technical support program;
- Conduct workshops and participate in coaching sessions with the technical support team;
- Ask questions and provide feedback on quality assurance and call discrepancies to team leaders;
- Stay abreast of current changes to policies and procedures and participate in required meetings and trainings;
- Carry out all other related tasks per the job’s evolution and departmental needs.
Eligibility
- College degree in a related discipline or equivalent experience;
- 1-2 years of experience in customer service, B2C or in B2B environment;
- Technical support experience (an important asset);
- Excellent oral and written communication skills in English;
- Strong knowledge of Excel;
- Knowledge of Windows applications (an asset);
- Result-oriented and performance driven.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for Sherweb Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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