S&P Global Recruitment 2023 Hiring for Associate Technical Support. S&P Global is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the S&P Global Job description, Eligibility, and details.
Company Name: S&P Global
Job Role: Associate Technical Support
Location: Hyderabad
Experience: 0-2 Years
Education: BE/BTech/ME/MTech/MCA/BSc/BCA
Salary: Not Mentioned
Last Date: ASAP
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S&P Global Recruitment 2023
Job Description
- You are going to be responsible for monitoring Channels products and escalating to different stakeholders as per the standard escalation procedures
- You will respond to client queries – including interacting, understanding their issues, providing necessary follow-up, and setting expectations appropriately
- You will dedicatedly monitor and notify clients of any delays, product improvements, or outages, or any performance issues on the platform.
- You will develop a keen understanding of our products, and provide good client experience by identifying issues before the client contacts us
- You will also be involved in researching and analyzing issues, determining corrective actions and coordinating and communicating with involved parties
Eligibility
- Bachelor’s or Masters degree in Computer Science with 0-2 years of experience
- Excellent English communication and analytical skills
- Good understanding of SQL
- Ability to take ownership and execute tasks independently
- Willing to work in rotational shifts (any 5 days of the week)
- Positive attitude with qualities of a great teammate
- Problem-solving and thinking out of the box
- Ability to adapt and be flexible to changing requirements and procedures
Preferred Qualifications
- Having knowledge of programming languages is an added advantage
- Understanding of financial services and debt markets and related Terminology will prove to be effective
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for S&P Global Recruitment 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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