TIAA Freshers Recruitment Drive for Trainee.
Company Name: TIAA
Job Role: Trainee (Customer Service Specialist)
Location: Pune
Experience: Freshers
Education: Graduate
Apply by: Immediate
Candidates with High School or graduate can apply for the job role. Good opportunity for the freshers to work as a Trainee at TIAA.
Key Job details:
- Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded.
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
- Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
Eligibility and Skills:
- No Experience Required
- High School, Preferred
- Responsible for handling questions, comments, and complaints regarding the company’s products or services
- Responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Also Apply:
Morgan Stanley Freshers Off Campus Drive for Analyst
Siemens Energy Hiring Freshers for Analyst | 0-1 Years EXP
About TIAA
TIAA is an insurance company. It provides financial services in academic, cultural, research, medical, governmental fields. The company is headquartered in New York City, United States.
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