Uplers Work From Home Hiring Freshers for Technical Support Executive. Uplers is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Uplers Job description, Eligibility, and details.
Company Name: Uplers
Job Role: Technical Support Executive
Location: Work From Home
Experience: Freshers (0-2 Years)
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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Uplers Work From Home
Job Description
- Provide top-notch technical support to customers through various channels, including email, chat, and phone
- Troubleshoot and resolve technical issues related to our IoT devices, ensuring prompt and accurate solutions
- Collaborate with cross-functional teams to escalate and resolve complex technical problems
- Demonstrate a strong customer-centric attitude and a commitment to resolving issues promptly
- Proactively identify and communicate recurring issues to the product and engineering teams for resolution
- Stay up-to-date with product knowledge and updates to provide accurate and effective support
- Assist in creating and updating support documentation and resources for customers
Eligibility
- A bachelor’s degree in a relevant field or equivalent work experience
- 0-2 years of experience in technical support, preferably with IoT devices
- Exceptional attention to detail and organizational skills
- Strong technical background with the ability to quickly grasp complex technical concepts
- Excellent communication skills, both written and verbal
- Proficiency in using support ticketing systems, with knowledge of Zendesk preferred
- Ability to work effectively in a fast-paced startup environment
- Ability to work remotely with limited supervision
- Comfortable working night shifts as part of a rotational schedule
- A proactive and problem-solving mindset with a dedication to customer satisfaction
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for Uplers Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Apply Uplers Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
