VMware Freshers Recruitment Drive for Technical Support Engineer

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VMware Freshers Recruitment Drive for Technical Support Engineer.

VMware careers and jobs

Company: VMware

Job Role: Associate Technical Support Engineer

Location: Bangalore

Experience: Freshers

Education: B.E/B.Tech

Apply By: Immediate

Candidates with BE / B.Tech – CS / IS / IT with overall (Xth, XIIth and Graduation) (60% and above in Engineering) – 2021 graduates can apply for the job role. Good opportunity for the freshers to work as an Associate Technical Support Engineer at VMware.

Key Job details:

  • Resolve customer’s issues via the telephone, email, or Webex session 
  • Reproducing issues in-house and responding back in a timely manner 
  • Regular follow-ups with customers with recommendations, updates, and action plans. 
  • Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies. 
  • Focus on an area of technical specialization and attend technical training
  • Read and work with other Technical Support Engineers on cases that will help cultivate that expertise. 
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues.  
  • Create new knowledgebase articles to capture new learnings for reuse throughout the organization. 

Eligibility and Technical Skills:

  • BE / B.Tech – CS / IS / IT with overall (Xth, XIIth, and Graduation)
  • (60% and above in Engineering)
  • 2021 graduating with no current backlogs
  • Good written and verbal communication skills 
  • Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008
  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations 
  • Understanding in Virtualization & Cloud computing will be preferred. 
  • Open to Rotational Shifts 

Also Apply:

Siemens Freshers Recruitment Drive for Software Developer | 0-2 Years EXP

Synopsys Freshers Recruitment Drive for Intern (Technical-Engineering)

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Associate Technical Support Engineer at VMware

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