VMware Off Campus Drive 2021 | Associate Technical Support Engineer

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VMware Off Campus Drive 2021

VMware Off Campus Drive


Company: VMware

Job Role: Associate Technical Support Engineer

Location: Bangalore

Experience: Freshers

Education: B.E/B.Tech

Apply By: Immediate


Candidates with BE/B.Tech- CS, IS, and EC can apply for the job role. Good opportunity for the freshers to work as an  Associate Technical Support Engineer at VMware.


Key Job details:

  • Resolve customer’s issues via the telephone, email, or WebEx session 
  • Reproducing issues in-house and responding back in a timely manner 
  • Regular follow-ups with customers with recommendations, updates, and action plans. 
  • Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies. 
  • Focus on an area of technical specialization and attend technical training
  • Read and work with other Technical Support Engineers on cases that will help cultivate that expertise.
  • Escalate issues in a timely manner according to Standard Operating Procedures. 
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues.  
  • Create new knowledgebase articles to capture new learnings for reuse throughout the organization. 

Eligibility and Technical Skills:

  • BE/B.Tech- CS, IS, and EC (70% across their academics from 10th to BE)
  • If you are working currently, you can still apply.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment 
  • Ability to follow standard engineering principles and practices 
  • Logical approach to problem-solving
  • Understanding in Virtualization & Cloud computing will be preferred. 
  • Open to work in Rotational Shifts- Night Shifts
  • Understanding of some of the following technologies – Networking / Storage (FC, iSCSI etc..) / Linux / Windows Clustering/DHCP/DNS / Windows 2003/2008 

Also Apply:

Flex Recruitment Drive for Associate Software Engineer | 0-2 Years EXP

Mphasis Recruitment Drive for Trainee Non-Voice | 0-1 Years EXP

Freshers Jobs


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VMware Off Campus drive for Technical Support

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