Wipro Freshers Off Campus Drive for Trainee (Interns).
Job Role: Student Trainee
Apply by: Immediate
Candidates with MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester) can apply for the job role. Good opportunity for the freshers to work as a Student Trainee at Wipro.
Key Job Details:
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share, and support operational improvements
- Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
Eligibility and Skills:
- MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
- Good Communication Skills, Enhanced soft skills
- Flexibility to work in varied shifts
- Primarily night Shifts with 2 consecutive Weekly Offs, however, can range anywhere within a 24*7 scope
Wipro is an Indian MNC that provides Outsourcing, IT services, and consulting. It is a good company to start a career as it invests a lot in providing training to its new candidates. The company is headquartered in Bangalore.
Apply before the link expires
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