Wipro Freshers Off Campus Drive for Trainee (Interns)

Wipro Freshers Off Campus Drive for Trainee (Interns).

Wipro Hiring - Wipro Jobs

Company: Wipro

Job Role: Student Trainee

Location: Noida

Experience: Freshers

Education: MBA

Apply by: Immediate

Candidates with MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester) can apply for the job role. Good opportunity for the freshers to work as a Student Trainee at Wipro.

Key Job Details:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share, and support operational improvements
  • Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations

Eligibility and Skills:

  • MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)
  • Good Communication Skills, Enhanced soft skills
  • Flexibility to work in varied shifts
  • Primarily night Shifts with 2 consecutive Weekly Offs, however, can range anywhere within a 24*7 scope

Also Apply:

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Freshers Jobs

About Wipro:

Wipro is an Indian MNC that provides Outsourcing, IT services, and consulting. It is a good company to start a career as it invests a lot in providing training to its new candidates. The company is headquartered in Bangalore.


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