Wipro Freshers Recruitment Drive for Representative | 0-2 Years EXP

Wipro Freshers Recruitment Drive for Representative | 0-2 Years EXP.

Wipro Hiring - Wipro Jobs


Company: Wipro

Job Roles: Customer Service Representative

Location: Noida

Experience: 0-2 Years

Education: Graduates

Apply by: Immediate


Candidates with Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) B.Tech/MBA with a minimum of 6 months of relevant experience can apply for the job role. Good opportunity for the freshers to work as a Customer Service Representative at Wipro.


Key Role Details:

  • Customer Service through calls
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle time & Customer Effort
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

Eligibility and Skills

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • B.Tech/MBA with minimum 6 months of relevant experience
  • 0 to 2 Years of work experience
  • Noida work location

Also Apply:

IBM Hiring Freshers for Application Developer | Bachelor’s Degree

Blackboard Recruitment Drive for Associate Software Engineer

Freshers Jobs


About Wipro:

Wipro is an Indian MNC that provides Outsourcing, IT services, and consulting. It is a good company to start a career as it invests a lot in providing training to its new candidates. The company is headquartered in Bangalore.

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