Wipro Freshers Recruitment Drive for Representative | Graduate

Wipro Freshers Recruitment Drive for Representative | Graduate.

Wipro Hiring - Wipro Jobs


Company: Wipro

Job Role: Customer Service Representative

Location: Gurgaon

Experience: Freshers

Education: B.Com/B.A/BCA/BBA/BHM/BSc/BSc

Apply By: Immediate


Candidates with B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) can apply for the job role. Good opportunity for the freshers to work as a Customer Service Representative at Wipro.


Key Job Details:

  • Ensure timely and accurate service delivery at defined productivity levels
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle time & Customer Effort
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Identify, share and support operational improvements
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Customer Service through calls
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Adhere to Customer Service Attendance & Accountability policies

Eligibility and Skills:

  • B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) Qualification
  • Smart professionals with a great attitude make every single client interaction delightful.
  • Work location Gurgaon

Also Apply:

FactSet Off Campus Drive for Software Engineer | Freshers

Kofax Hiring Freshers for Associate Software Engineer

Freshers Jobs


About Wipro

Wipro is an Indian MNC that provides Outsourcing, IT services, and consulting. It is a good company to start a career as it invests a lot in providing training to its new candidates. The company is headquartered in Bangalore

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