Wipro Job Opportunity Hiring Any Graduate for System Engineer | Freshers are eligible to apply for the job role. Wipro is conducting an off campus recruitment drive. Below are the Wipro Job description, recruitment process and details.
Company Name: Wipro
Job Role: System Engineer
Education: Any Graduate
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- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Any Graduate
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Recognize, document, and alert the management team of trends in customer calls.
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How To Apply Wipro Job Opportunity Hiring Any Graduate for System Engineer?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Wipro System Engineer Click here