Wipro Job Vacancy for Freshers Hiring As Production Specialist. Wipro is conducting an off campus recruitment drive. Freshers with Any graduates can apply for the job role. Below are the Wipro Job description, Eligibility, and details.
Company Name: Wipro
Job Role: Production Specialist
Location: Gurgaon
Experience: Freshers
Education: Any Graduates
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Job details
- Access and maintain internal knowledge bases, resources andfrequently asked questions to aid in and provide effective problemresolution to clients
- Identify and learn appropriate product details to facilitatebetter client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Maintain and update self-help documents for customers to speedup resolution time
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
Eligibility
- Freshers
- Any Graduate
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
- Applies the competency in all situations and is serves as a guide to others as well.
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
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How To Apply Wipro Job Vacancy?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Wipro Job Vacancy Click Here
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