Wipro Recruitment 2022 for Graduate Engineer Trainee & System Engineer | Apply Now

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Wipro Recruitment

Wipro Recruitment 2022 hiring freshers for System Engineer and Graduate Engineer Trainee role. Following are the recruitment process and details.

Wipro Recruitment 2022

Company Name: Wipro

Job Role: System Engineer/Graduate Engineer Trainee

Location: Greater Noida/Chennai

Experience: Freshers

Education: B.E/B.Tech/M.E/M.Tech/MCA

System Engineer

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in a timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

Graduate Engineer Trainee (Key Job Details)

  • Instrumental in understanding the requirements and design of the product/ software
  • Develop software solutions by studying information needs, studying systems flow, data usage, and work processes
  • Investigating problem areas followed by the software development life cycle
  • Facilitate root cause analysis of the system issues and problem statement
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, software development, and proposed software
  • Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
  • Capturing all the requirements and clarifications from the client for better quality work
  • Taking feedback on the regular basis to ensure smooth and on-time delivery
  • Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
  • Perform coding and ensure optimal software/ moduledevelopment
  • Status Reporting and Customer Focus on an ongoing basis with respect to the project and its execution

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How to apply for Wipro Recruitment Drive 2022?

All eligible and interested candidates can apply for Wipro careers using the below-provided link. Fill up all the details and further interview dates and details will be shared.

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