Wipro Recruitment 2022 hiring freshers for System Engineer and Graduate Engineer Trainee role. Following are the recruitment process and details.
Wipro Recruitment 2022
Company Name: Wipro
Job Role: System Engineer/Graduate Engineer Trainee
Location: Greater Noida/Chennai
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over Remote Support
- Answer incoming calls and respond to customers’ emails in a timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolutions given.
- Complete call logs and reports.
Graduate Engineer Trainee (Key Job Details)
- Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage, and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development, and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on-time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Perform coding and ensure optimal software/ moduledevelopment
- Status Reporting and Customer Focus on an ongoing basis with respect to the project and its execution
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How to apply for Wipro Recruitment Drive 2022?
All eligible and interested candidates can apply for Wipro careers using the below-provided link. Fill up all the details and further interview dates and details will be shared.
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Apply for Wipro Recruitment Drive
System Engineer Click Here
Graduate Engineer Trainee Click Here