XL Dynamics Freshers Off Campus Drive for IT Technical Support | PAN India.
Company Name: XL Dynamics
Job Role: IT Help Desk
Location: Across India
Experience: 0-5 Years
Education: Any Degree/Skill
Salary: Rs. 3,00,000 – 5,00,000 PA
Apply by: Immediate
Candidates based on individual talent, skill, and work ethic can apply for the job role. Good opportunity for the freshers to work as an IT Help Desk at XL Dynamics.
Key Job Details:
- Providing technical support for all hardware/software problems.
- Maintaining overall ownership of user’s issues & ensuring resolution within agreed service levels.
- Managing service requests, software installations, new computer setups, upgrades, etc.
- Managing the help-desk system by recording appropriate information for fault incidents and resolving the fault from a remote location or by accessing the user’s desktop.
- Supporting the following technologies: Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printers, NICs, basic LAN/WAN connectivity, and others as assigned.
- Recording escalations from employees and notify the IT head-on of any operational escalations and complaints.
- Troubleshooting network-related issues, login, and domain-related issues.
- Troubleshooting operating system and general software-related issues.
- Resolving the queries in accordance with the help-desk escalation process.
Eligibility and Skills:
- Based on individual talent, skill, and work ethic. Formal degrees are not material in our hiring decision.
- We do not have rotational shifts.
- Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.
- Navi Mumbai, Mumbai, Bengaluru, Kolkata, Pune, Noida, Ahmedabad, Jaipur, Indore, Lucknow, Mysuru, Kochi, Chennai, Guwahati, Chandigarh
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About XL Dynamics
XL Dynamics is a financial service. It provides services in IT, audit, and quality control outsourcing solutions. The company is headquartered in Navi Mumbai, Maharashtra.
Apply for IT Help Desk at XL Dynamics Check Details
