ZS Associates Recruitment Hiring Graduates Freshers for Technical Support Associate. ZS Associates is conducting an off campus recruitment drive. Below are the ZS Associates Job description, Eligibility, and details.
Company Name: ZS Associates
Job Role: Technical Support Associate
Location: Gurgaon
Experience: Freshers
Education: Bachelor’s Degree
Batch: Not Mentioned
Last Date: ASAP
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ZS Associates Recruitment Hiring Graduates
Job Description
- Provide first-level troubleshooting support for software, hardware, and network-related issues.
- Respond to and resolve user queries via call, email, and ticketing systems.
- Install, configure, and update computer systems, applications, and peripheral devices.
- Collaborate with the IT team to improve system performance and user experience.
- Document and track support requests, ensuring timely follow-up and resolution.
- Escalate complex technical issues to higher-level support teams when necessary.
- Provide guidance and training to users on software applications and best practices.
- Maintain and update IT support documentation, including FAQs and troubleshooting guides.
- Ensure compliance with IT security policies and procedures.
- Understanding of iOS and Knox android devices.
Eligibility
- Bachelor’s degree in computer science, Information Technology, or a related field (preferred).
- Excellent problem-solving and analytical skills.
- Strong communication skills, both written and verbal.
- Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.).
- Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers.
- Basic understanding of IT security tools
- Ability to work independently and in a team-oriented environment.
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How To Apply for ZS Associates Recruitment Hiring Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details ZS Associates Recruitment Hiring Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
