NCR Corporation Hiring News 2023 For IT Analyst. NTT Data is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the NTT Data Job description, Eligibility, and details.
Company Name: NCR Corporation
Job Role: IT Analyst
Location: Mumbai
Experience: Freshers
Education: Any Graduate
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Job Description
- Level 1 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
- Provide information on IT processes, general how-to queries and known outages. When a problem is reported, the Help Desk Analyst must analyze the symptoms, determine the root cause, review
- Knowledge Base instructions, provide resolution and document the relevant details.
- Escalate to the appropriate Level 2 team when needed and monitor progress on critical priority tickets.
- Follow-up with Level 2 support teams for timely completion of tasks.
- Coordinate with third-party vendors like Dell and Canon for hardware issues.
Eligibility
- Minimum qualification: HSC (Grade 12).
- Technical diploma is preferred, but not mandatory.
- Minimum six months experience in a technical support role.
- Candidates with prior experience in a technical, voice-based process will be given priority
- Thorough knowledge of Windows 10 Operating System.
- Good working knowledge of Windows, MS Office 365 & internet technologies.
- Basic networking concepts, and troubleshooting LAN/remote access problems.
- Expertise in configuring and troubleshooting Office365, MS Outlook 2016 or later
- Ability and willingness to learn quickly, and keep knowledge current.
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Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
How To Apply for NCR Corporation Hiring News 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
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