Licious Work From Home Hiring Freshers for Service Executive. Licious is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Licious Job description, Eligibility, and details.
Company Name: Licious
Job Role: Service Executive
Location: Work From Home
Experience: Freshers (0-5 Years)
Education: Any Graduate
Batch: Not Mentioned
Last Date: ASAP
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Licious Work From Home
Job Description
- Respond to inbound/outbound calls in a timely manner and resolve customer queries quickly and effectively to enhance customer satisfaction.
- Customers first point to contact with a view of customer loyalty and highest customer retention
- Increase customer satisfaction and build loyalty through providing amazing, personal customer support.
- Ensure customers have a pleasant experience with customer service even when they face problems with product.
- Build sustainable relationships and engage customers by taking the extra mile
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Meet personal/team qualitative and quantitative targets
- Become an expert (Gastronauts) on Meat and on Licious processes and capabilities
- Handle all types of queries from customers with confidence and keep records of all the conversations.
- Ensure proper actions are taken on all customer complaints. In case customer complaints are not resolved, refer to designated departments for further investigation
- Educate and empower our customers and provide better support through Licious
- Drive our Voice of the Customer program to advocate for the customer and improve Licious through incorporating customer feedback
- Provide solutions and guide the customer through to resolution
- Escalate critical support issues to the appropriate channel
Eligibility
- Good Communication Skills
- Tech-savviness (MS office)
- Customer obsessed and adaptability to different personality types
- Ability to listen and active problem solving skills logically and critically
- Ability to multitask, set priorities and manage time effectively
- Good interpersonal, numerical and analytical ability
- Ability to handle pressure
- Clear and pleasant speaking voice
- Fluent in Hindi and English
Also Apply
Accenture Virtual WFH Program For Freshers
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How To Apply for Licious Work From Home?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Apply Licious Recruitment
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.
