Zycus Hiring Freshers for Product Technical Analyst | 0-1 Years.
Company Name: Zycus
Location: Mumbai
Job Role: Product Technical Analyst (Engineering)
Experience: 0-1 Years
Education: B.E/B.Tech
Apply by: Immediate
Candidates with Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics can apply for the job role. Good opportunity for the freshers to work as a Product Technical Analyst at Zycus.
Key Job Details:
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency and resolve issues for customers.
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Provide a strong technical understanding of the Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Eligibility and Skills:
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
Also Apply:
Mphasis Hiring Freshers for Tech Support Associate | 0-1 Years EXP
About Zycus:
Zycus is a procurement software company that provides services and solutions for the Source-to-Pay suite for procurement, finance, and AP organizations. The company is headquartered in Princeton, NJ.
Link to Apply for Product Technical Analyst at Zycus Check Details
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