Amazon Hiring Any Graduates for Technical Support | Freshers are Invited

Amazon Hiring Any Graduates for Technical Support | Freshers Minimum qualification of 10 + 2. Any graduate/ PG is eligible to apply for the job role. Below are the Amazon Job description, Eligibility, and details.

Company Name: Amazon

Job Role: Digital & Device Technical Support

Location: Hyderabad

Experience: Freshers

Education: Any Graduate

Batch: Any

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Amazon Hiring Any Graduates

Job Description

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

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Eligibility

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills – ability to clearly understand and state the issues customers present
• Ability to concentrate – follow customers issues without distraction to resolution
• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently