Amazon Hiring Customer Service Associate in Noida.
Company Name: Amazon
Job Role: Customer Service Associate
Location: Noida
Experience: Fresher/Experienced
Education:10+2/Any graduate/ PG
Apply by: Immediate
Good opportunity for any graduate (10 + 2. Any graduate/ PG) to work as a customer service associate at Noida. A minimum qualification with any graduate can apply for the role.
Key Job details:
- Deliver timely, accurate, and professional customer service to all Amazon customers.
- Associates communicate with customers primarily through Phones and utilize a variety of software tools to navigate customer accounts
- Research and review policies and communicate effective solutions in a fun and fast-paced environment
Communication and Computer Knowledge Skills:
- Excellent communication skills in both written as well as verbal
- Ability to communicate correctly and clearly with all customers
- Good documentation skills and comprehension skills
- Good composition skills
- Ability to use a desktop computer system
- Knowledge and familiarity in Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Understanding of the Internet, Amazon.com website, and competitor websites
- Ability to successfully navigate websites
Customer Focus:
- Excellent customer service skills
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Ability to determine customer needs and provide appropriate solutions
- Flexible with the working schedule; may be expected to work weekends, holidays and events, and more.
Eligibility and other Skills:
- The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
- Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Action-oriented and detail-oriented
- Creative and analytical problem solvers
About Amazon:
Amazon is a giant E-commerce company that was founded in 1994 by Jeff Bezos. It provides cloud computing and Artificial intelligence technology. The company is headquartered in Washington, United States.
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