Amazon Hiring Customer Service Associate in Noida | Any Graduate

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Amazon Hiring Customer Service Associate in Noida.

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Company Name: Amazon

Job Role: Customer Service Associate

Location: Noida

Experience: Fresher/Experienced

Education:10+2/Any graduate/ PG

Apply by: Immediate

Good opportunity for any graduate (10 + 2. Any graduate/ PG) to work as a customer service associate at Noida. A minimum qualification with any graduate can apply for the role.

Key Job details:

  • Deliver timely, accurate, and professional customer service to all Amazon customers.
  • Associates communicate with customers primarily through Phones and utilize a variety of software tools to navigate customer accounts
  • Research and review policies and communicate effective solutions in a fun and fast-paced environment

Communication and Computer Knowledge Skills:

  • Excellent communication skills in both written as well as verbal
  • Ability to communicate correctly and clearly with all customers
  • Good documentation skills and comprehension skills
  • Good composition skills
  • Ability to use a desktop computer system
  • Knowledge and familiarity in Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent typing skills
  • Understanding of the Internet, website, and competitor websites
  • Ability to successfully navigate websites

Customer Focus:

  • Excellent customer service skills
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Ability to determine customer needs and provide appropriate solutions
  • Flexible with the working schedule; may be expected to work weekends, holidays and events, and more.

Eligibility and other Skills:

  • The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Action-oriented and detail-oriented
  • Creative and analytical problem solvers

About Amazon:

Amazon is a giant E-commerce company that was founded in 1994 by Jeff Bezos. It provides cloud computing and Artificial intelligence technology. The company is headquartered in Washington, United States.

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