Amazon Hiring Freshers for Technical Associate in Bangalore | 0-3 Years EXP.
Company Name: Amazon
Job Role: Technical Customer Service Associate CS
Experience: 0-3 Years
Education: Bachelor Degree
Apply by: Immediate
Candidates with a Bachelor’s Degree and 0-3 years of work experience can apply for the job role. Good opportunity for the freshers to work as a Technical Customer Service Associate at Amazon.
Key Job details:
- Providing prompt, efficient, detailed, customer-oriented service to Amazon’s AWS customers.
- Working with other customer support teams to ensure a consistent and high-quality level of support.
- Driving projects that improve support-related processes.
- Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams.
- Actively seeking solutions to customer needs, communicating trends to leadership.
- Assisting with customer communication during Amazon’s AWS critical launches and support events.
- Working with customer support teams to ensure a consistent and high-quality level of support.
- Supporting the customers to understand how they are using our services, and providing feedback to business and development teams, and more.
Eligibility and Skills:
- Bachelor’s Degree Required.
- 0-3 years of experience working directly with customers to resolve issues. (Account and billing inquiries handling experience preferred).
- Proficiency in MS Office, with an emphasis on Excel.
- Ability to summarize technical customer issues into notes that are readable by other parties
- Ability to work weekends and/or evenings.
- Excellent oral and written communication skills.
- Excitement to learn new technologies and help customers succeed and more
Amazon is a giant E-commerce company that was founded in 1994 by Jeff Bezos. It provides cloud computing and Artificial intelligence technology. The company is headquartered in Washington, United States.
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