American Express Hiring Freshers for Analyst | 0-3 Year EXP

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American Express Hiring Freshers for Analyst | 0-3 Year EXP.

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Company Name: American Express

Job Role: TCPS Analyst

Location: Gurgaon

Experience: 0-3 Years

Education: Graduate

Apply by: Immediate


Candidates with a Graduate with 0 – 3 years of Prior Experience can apply for the job role. Good opportunity for the freshers to work as a TCPS Analyst at American Express.


Key Job Details:

  • Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveller cheques.
  • Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
  • Handle Escheatment calls and faxes.
  • Respond to customer escalation and conduct a root cause analysis of the escalation 
  • Manage change effectively to meet/exceed performance targets
  • Process Refund Requests, Overspend, and Excessive Balance cases
  • The candidate should be able to multi-task and prioritize work to ensure the balance is met between regulation, policy, and customer service experience.
  • Leverage expertise in analyzing risk-related data, identifying fraud connections 

Eligibility and Skills:

  • Graduate with 0 – 3 years of Prior Experience.
  • Ability to work in a deadline-driven environment and maintain strong attention to detail.
  • Shift Hours – 24X7

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About American Express

American Express is a multinational financial service company. It provides banking and financial services and products to the customer and businesses. The company is headquartered in New York City.


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Link to Apply for Analyst at American Express (Updated 24/04/21) Check details

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